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Kinspeed-Managed Areas

Some Connect capabilities are managed with Kinspeed support rather than directly through the customer-facing pages. This keeps the day-to-day interface focused while still allowing customer-specific configuration where the platform supports it.

Managed with Kinspeed support​

Contact Kinspeed for:

  • New workflow setup
  • Workflow script changes
  • Plugin and customisation changes
  • Platform policy changes
  • Customer-specific configuration
  • Advanced troubleshooting or operational review
  • Secure integration or API-trigger setup

API-triggered workflows​

Some workflows can be triggered by external systems. Kinspeed can help configure secure workflow trigger access where required, including appropriate expiry, scope, and revocation settings.

Policy changes​

Security and operational policies can be adjusted per customer instance where the platform exposes policy controls. Kinspeed can help review and apply appropriate settings for your requirements.

Examples include sign-in lockout thresholds, MFA-related settings, trusted-device duration, and other instance-level controls described in Security.

Requesting a change​

When requesting a managed change, include the customer Connect URL, the workflow or report affected, the business reason, and any timing requirements. Avoid sending passwords, recovery codes, integration keys, or other secrets.